We have made a number of procedural changes in our locations to support good hygiene practices and help to protect our community from the spread of COVID-19. They inlcude:

  • Hand sanitiser available in all practices for staff and patient use
  • Following good hand hygiene and regularly washing or sanitising our hands, especially after contact with other both at work and at home
  • Wiping down / disinfecting all the surfaces (including benchtops, countertops, phones, chairs, computers, equipment, frames, EFTPOS machines) in our practices multiple times per day
  • Increased our appointment times to allow for extra cleaning measures before, during and after each patient
  • Screening patients before their appointments and staggering appointments where possible to avoid crowded waiting rooms
  • Staff are instructed not to come to work if they are feeling unwell for any reason
  • Removed magazines, children's toys and point of sale from the waiting room
  • Temporarily stopped collection of old spectacles and contact lens waste for recycling

What you can do to help:

  • Please use the hand sanitiser provided as you enter the practice
  • If you are unwell, we ask you not to come to the practice and ask a family member or friend to collect spectacles or contact lenses for you
  • If you have returned from overseas or interstate since the past few weeks we ask you not to come to the practice. Please ensure you are adhering to the strict 14 day quarantine rulings
  • If you are in quarantine and have concerns about your vision or any sudden changes in your vision, please phone us to speak with an Optometrist about your conncerns
  • If you need to cough or sneeze, please do so into the corner of your elbow and wash or sanitise your hands afterwards
  • Follow social distancing guidelines while in the practice, keep 1.5m away from patients and staff where possible
  • Avoid touching your face including eyes, nose and mouth