COVID-19

Your Eyecare at Abernethy Owens and COVID-19

 

We take the health and safety of our patients, staff and the community very seriously. We are following the progress of COVID-19 pandemic very closely and acting on the advice of the Australian Federal Governement the WA State Governement and the World Health Organisation (WHO).

A return to the "new normal"

There has certainly been some good news in the last few weeks in regards to the flattening of the curve and slowing the spread of COVID-19 in Australia and, more importantly for us, in WA. We continue to report very low case numbers and from Monday 18th May we will enjoy some further easing of restrictions in WA as we travel along the road to recovery. However, it is important to note that we will be returning to a new definition of normal in a post-COVID society.

There are some eye conditions, such as Glaucoma or Macula Degeneration, which are progressive in nature and respond best to treatment when detected early on. Taking care of and preserving your vision is our number one priority as eye health providers and we do not want you to go untreated or undiagnosed during this pandemic. It is still important for you to attend your regular eye examinations, especially if you are being monitored for any eye-related conditions. 

We are ready to book you in for your appointment

We are open and continually increasing our capacity for eye testing. Whether it's an urgency, emergency or just a routine check you're after please give us a call or book an appointment online through our website. It is important not to neglect your eye health and regular eye examinations are a critical part of monitoring any progression in or signs of eye disease.

Did you opt to defer your appointment?

If you chose to defer your routine eye examination due to the COVID-19 pandemic, firstly we'd like to thank you for allowing us to prioritise our more urgent patients over the past 8 weeks. We are now ready and willing to book you in to see us and it's simple as giving us a call or booking online.

How will your appointment be different in the months to come?

We have made a number of procedural changes in our locations to support good hygiene practices and help to protect our community from the spread of COVID-19. They inlcude:

  • Hand sanitiser available in all practices for staff and patient use
  • Following good hand hygiene and regularly washing or sanitising our hands, especially after contact with other both at work and at home
  • Wiping down / disinfecting all the surfaces (including benchtops, countertops, phones, chairs, computers, equipment, frames, EFTPOS machines) in our practices multiple times per day
  • Increased our appointment times to allow for extra cleaning measures before, during and after each patient
  • Screening patients before their appointments and staggering appointments where possible to avoid crowded waiting rooms
  • Staff are instructed not to come to work if they are feeling unwell for any reason
  • Removed magazines, children's toys and point of sale from the waiting room
  • Temporarily stopped collection of old spectacles and contact lens waste for recycling

What you can do to help:

  • Please use the hand sanitiser provided as you enter the practice
  • If you are unwell, we ask you not to come to the practice and ask a family member or friend to collect spectacles or contact lenses for you
  • If you have returned from overseas or interstate since the past few weeks we ask you not to come to the practice. Please ensure you are adhering to the strict 14 day quarantine rulings
  • If you are in quarantine and have concerns about your vision or any sudden changes in your vision, please phone us to speak with an Optometrist about your conncerns
  • If you need to cough or sneeze, please do so into the corner of your elbow and wash or sanitise your hands afterwards
  • Follow social distancing guidelines while in the practice, keep 1.5m away from patients and staff where possible
  • Avoid touching your face including eyes, nose and mouth

A note abour contact lens wear

If you are suffering from any viral illness (whetehr suspected COVID-19 or not) then you should cease contact lens wear while you are ill and for 24 hours after your symptoms resolve. As yourself if you have a pair of spectacles to wear in this instance.